Conversion · An $8.56B subscription business

30%+ increase in online conversion

Site Conversion

Problem

The subscription site was desktop-first and conversion had plateaued.

Approach

Rebuilt the site as a mobile-first responsive experience following 12 months of A/B testing.

Result

30%+ increase in online conversion. Led digital experience for a $300M+ annual subscription revenue base.

What I did

  • Ran a year of structured A/B tests
  • Rebuilt the site mobile-first
  • Aligned analytics and merchandising to the new template

The work

Mobile-first subscription purchase experience on desktop and mobile
Portfolio screenshot. Identifying details concealed.
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