Chimera Digital Strategy
Modernization · Sprint

Best-in-class in-store pickup program

Buy Online Pick Up in Store

Problem

Online orders and store operations were disconnected.

Approach

Integrated ecommerce with inventory, store locator, and appointment tools.

Result

Best-in-class in-store pickup program.

What I did

  • Integrated ecommerce with inventory
  • Connected store locator and appointment tools
  • Aligned store ops to the new pickup experience
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Digital Modernization and Practical AI Roadmap

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