Chimera Digital Strategy
Product · Lee Enterprises

Centralized intake and prioritization across 75+ properties

Digital Ops Process

Problem

Requests came from every property with no shared intake or prioritization.

Approach

Documented an intake-to-monitoring process that framed roadmap prioritization.

Result

Centralized intake and prioritization across 75+ properties.

What I did

  • Defined intake, triage, and monitoring steps
  • Built a shared prioritization framework
  • Rolled out the process across 75+ properties
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